Value of HR Technology and HR Technology Trends

Cedarstone has recently published two white papers on HR Technology.
The first broadly covers the impressive business case for implementing advanced HR technologies. I particularly liked the listing of the performance metrics in the areas of cost, cycle time and quality. The best practice listings were also useful, e.g.,
People

• Update change management plans to ensure managers
• and employees use self service tools
• Managers held accountable for accuracy of personnel
• actions
• Communication to employees and managers that
• details their roles and responsibilities for demographic
• and/or personnel actions
• Assess HR activities to ensure that HR is doing the
• tasks that they are supposed to; and that the right level
• of staff is doing the right level of task

Technology

• Integrated HR, Time, Payroll, and Financial systems
• Automated workflow for personnel actions so that all
• appropriate parties are notified (security, facilities, etc.)
• Comprehensively implement self service for employees
• and manager
• Deploy self service to automate HR practices and
• thus hold managers accountable for transactional HR
• processes
• Deploy integrated systems to lower training and
• maintenance requirements
• Role-based dashboards that place appropriate
• information in front of HR itself and managers about the
• organization’s human capital
• Multi-dimensional and trending analysis integrated
• to available systems (payroll, point of sale, and
• production systems) in order to optimize human capital
• management performance

The second goes into some detail on the results of their 2007 / 2008 HR Systems Survey. Which is interesting from an industry trends perspective.

Check out the list of Cedarstone publications here.