Thursday, June 19, 2008

Talent Management Analytics

This is a fantastic article on Talent Management Analytics (aka HR Metrics).
Written by Dr John Sullivan, it goes into great depth on the reasons that these measures are typically ineffective / weak. In summary:
  • Skill deficiencies in HR practitioners to actually create / report on the metrics
  • Lack of business knowledge (inhibiting the ability to establish relevant metrics)
  • Expensive tools raising the entry price tag
  • Lack of quality data
  • Complicated nature of talent management
Also covered are a few promising developments in this area:
  • text analytics (i.e., software that pulls out summaries and trends from massive amounts of raw text data like forums, blogs and intranet documents)
  • predictive modeling (i.e., using statistics to actually prove relationships scientifically rather than just hypothesising & making guesses)
A few principles for adopting Talent Management analytics are presented as well. I like the concept of addressing business rather than HR problems and preparing yourself for failure on the first attempt.

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